Shipping policy
Order Cutoff Time:
5:00 PM, (GMT-05:00) Eastern Standard Time (New York)
Orders placed after 5:00 PM (GMT-05:00) will be processed on the following day.
Order Handling Time:
1-3 business days, fulfilled Mon-Fri
Transit Time:
United States
- 7-14 business days
Canada
- 7-14 business days
United Kingdom
- 7-14 business days
Australia
- 7-14 business days
Rest of the world
- 7-14 business days
Shipping Costs
Lure Cologne currently offers free world-wide shipping. Since Lure Cologne incurs shipping costs to provide free shipping, customers who choose to return a product will be responsible for paying the initial shipping and handling fee (S&H).
HANDLING
Orders will typically be dispatched within 1-3 business days from our US or China warehouse and will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Lure Cologne is not responsible for delays, lost or damaged shipments, or orders sent to incorrect, invalid, or correct addresses. It is always in our best interests to ensure you receive your parcel promptly and Lure Cologne will assist as much as possible in tracing a missing parcel. Lure Cologne is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
Lure Cologne is in no way responsible for any customs or import charges, charged to the customer by the shipping service.
TRACKING YOUR ORDER
We will send you a tracking number to your email once your package has been shipped.
WHAT IF I ENTERED AN INCORRECT ADDRESS?
If you have misspelt or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Please notify us immediately via email at support@lurecologne.com. If the address is wrong, we can only correct this if your order has not been shipped.
SHIPPING ENQUIRIES
Feel free to direct any shipping-related inquiries to support@lurecologne.com.